Postage/ Shipping

At Dermagic Europe, we aim to process and dispatch our orders within 2 working days. If your product is out of stock we will contact you with an estimated delivery date. 


All orders are shipped by Royal Mail 1st Class recorded service or Special Delivery, which need a signature upon delivery. We are happy to ship to your business address if you are not at home during the day. 


We don't mind putting special requests to leave your parcel somewhere if you are not in, but it is completely up to your delivery officer to decide whether to follow that or not, we cannot be held responsible if a missed delivery card is left. 


UK Mainland, Scottish Islands, Channel Islands and Isle of Man

 

  • Standard Delivery - (Tracked & Signed 5-7 working days) £3.95
  • Express 2 day delivery is a 24-48 hour tracked & signed (orders placed Monday - Thursday before 3pm) £10 
  • Saturday Delivery (orders placed on Friday before 3pm) £14

 

*Please note Express Delivery is only available on orders placed Monday-Thursday. Orders placed on Express Delivery on a Friday may not arrive until Monday/Tuesday.

Saturday delivery is only available on orders placed on Friday.  Express orders must be placed before 3pm in order to qualify for processing and dispatch the same day. 

Please contact us if you require a tracking code for your parcel.

 

Europe 

Standard Tracked & Signed shipping (7-10 working days) - £12

For large orders, wheelchair delivery and international express shipping queries please email us at customerservice@zoomadog.co.uk for quotation (Zoomadog is our sister company)


Worldwide

We have most countries worldwide set up with shipping options. When you place your order and enter your address, you will see the drop down shipping options for your country. 

Shipping is 7-10 working days, all orders are tracked and signed where possible.