Returns & Exchanges

RETURN POLICY

To qualify for a refund, products must be returned in new condition all original packaging. Products must be returned within 14 days of date received for a refund of the purchase price, or for an alternative product. We do not refund shipping charges or offer free return shipping. 

1. The buyer is responsible for return shipping and costs using the carrier of his/her choice. 

2. Once received and a refund agreed, the original payment method will be refunded within 14 days. 

Exchanges

If you would like to exchange your product for a different size or item, please get in contact with us using the email customerservice@dermagic.eu

Please contact us if you have any further questions by email at customerservice@dermagic.eu